Contact
Email hello@newsova.site for product help, privacy requests, accessibility feedback, publisher-rights questions, or safety escalation. Never send a password, PIN, access token, cookie, full private conversation, or private attachment URL by email.
Account and sign-in
Include the affected username only if needed and describe the visible error without sharing secrets. Password reset and account ownership must be verified through approved account flows; support must not ask for your password or PIN.
Safety reports
For a message, user, or pending request, use the in-app Report action where possible. Blocking immediately protects the local relationship; reporting creates a separate review case. Decrypted message text is excluded unless you explicitly select and confirm it.
For immediate danger, contact the appropriate local emergency service. Newsova’s jurisdiction-specific escalation process and staffed response targets require legal and operational approval before publication.
Publisher and content rights
Publishers and rights holders can identify the feed or canonical article and explain the requested correction, attribution, or removal. Do not email private credentials or unpublished personal records.
Service status
A public status page, incident process, support ownership, hours, and measured response targets have not yet been approved. They must be added before this route becomes the App Store Support URL.